Manage e-mail blacklists
Manage email blacklist
When an attendee requests to be unsubscribed, his subscription state is updated automatically.
Manage e-mail blacklists acts as a filter preventing certain e-mail addresses from receiving emails as they requested.
At the time you send a message to a given list our AI intelligence checks if the attendee’s address is included in the blacklist: if it is, that mail will be ignored and they won't receive the message.
When the attendees want to unsubscribe, they will press this link on their email.
To access the e-mail blacklist, you should click on'PEOPLE' > 'COMMUNICATION' > ' EMAIL BLACKLISTS'
Then all the attendees that unsubscribe will show in the'Email Blacklist' as shown in the image below:
You can export the email blacklist to an excel sheet.
Click on the 'EDIT' tab in the top right corner
Then in the top left corner press the 'REPORT' button.
A message will appear along the top of the screen with a download button, Press download and your email blacklist will be downloaded as an excel sheet.