Waitlists

Updated 3 weeks ago ​by Lucas Marigo

This feature allows the administrators to manage admissions and having the option of accepting or rejecting those who have registered to the event. At the same time, they have the option on placing the attendees on a waitlist.

To use this tool, it is necessary to turn on 2 features at the platform: Waitlist and Approval requirement.

How to configurate the tools

Go to EVENT > CONFIGURATION > TOOLS. Go to Control and click in EDIT, and mark the 2 options Waitlist and Approval requirement. When done, click in END.

Note 1) if the Ticket feature is on, attendees will be automatically approved when their tickets are bought and validated.

Note 2) In case of tests, the company admin must be logged out from the platform or the form must be opened in a anonymous tab. If not, the user approval will be automatic. Keep it in mind that, once all those features are on, there is a need to have a registration form.

How to approve or Reject invitees

After the invitees fill out their registration form  they will enter the waitlist for approval or rejection. 

To view the waitlist go to  PEOPLE > WAITLISTS.



    There will be an option to approve or reject the invitees that have completed the registration form.

    As an admin you would need to click on the Red "X" box to reject the applicant or click on the green "tick" box to accept an applicant

    As you approve, the attendee status will change from "Pending Approval" to "Approved".  


    As you Reject, the attendee status will change from "Pending approval" to "Rejected"




    Then, if you have Approved the person, click on PEOPLE > ATTENDEES and  you will be able to see the person on that list.